PAPAYO INVESTMENTS LLC, doing business as ClientFlow Automation (“ClientFlow Automation,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit clientflowautomation.com, request a demonstration, schedule an appointment, communicate with us, or use our services.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
• First and last name
• Business email address
• Telephone number
• Company name
• Primary service area
• Estimated monthly commercial-cleaning enquiry volume
• Enquiry-handling challenges and business requirements
• Appointment and calendar information
• Messages, voicemail recordings, and other communications
• Information provided during a demonstration or service engagement
Information Collected Automatically
When you use our website, certain information may be collected automatically, including:
• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages viewed and actions taken
• Date, time, and approximate location derived from your IP address
• Cookie and similar technology data
2. How We Use Information
We may use collected information to:
• Respond to enquiries and demonstration requests
• Qualify prospective clients
• Schedule, confirm, remind, cancel, or reschedule appointments
• Provide Google Meet or other appointment details
• Communicate about requested services
• Deliver and support our automation services
• Maintain customer and prospect records
• Improve our website, forms, services, and customer experience
• Monitor performance, prevent fraud, and protect our systems
• Maintain records of communication consent and opt-out requests
• Comply with legal, regulatory, and contractual requirements
• Establish, exercise, or defend legal claims
We use personal information only for legitimate business purposes, with consent where required, or as otherwise permitted by applicable law.
3. Text Messaging and Mobile Information
If you voluntarily select our text-message consent checkbox, ClientFlow Automation may send non-marketing text messages concerning appointment confirmations, appointment reminders, and responses to your enquiry.
Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out. Consent to receive text messages is not a condition of purchasing any goods or services.
We will maintain records of your consent where required. You may withdraw your consent at any time by replying STOP or contacting us using the information below. We will process opt-out requests as required by applicable law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Disclose Information
We may disclose personal information to service providers that help us operate our business, including providers of:
• Website and form hosting
• Customer relationship management systems
• Calendar scheduling and video meetings
• Email delivery
• Telephone and text-message communications
• Data storage, security, and technical support
• Website analytics
These providers may process information only as necessary to perform services for us and are expected to protect the information appropriately.
We may also disclose information:
• When required by law, subpoena, court order, or governmental request
• To investigate fraud, security incidents, or violations of our agreements
• To protect our rights, property, safety, customers, or others
• In connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate confidentiality protections
We do not sell personal information. We do not share personal information for third-party marketing or cross-context behavioural advertising.
5. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and protect against misuse.
You may restrict or remove cookies through your browser settings. Disabling certain cookies may affect some website functions. Because there is not yet a universally accepted standard for browser-based “Do Not Track” signals, our website may not respond to every such signal.
6. Email Communications
We may email you in response to an enquiry, to provide appointment information, or to communicate about services you requested.
Where applicable, marketing emails will contain an unsubscribe method. Transactional or service-related messages may continue when necessary to provide requested services, administer an active account, or meet legal obligations.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business and consent records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information, our relationship with you, and applicable requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or storage system is completely secure. Therefore, we cannot guarantee absolute security.
9. Your Privacy Choices and Rights
Depending on where you reside and the law applicable to you, you may have the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is disclosed
• Opt out of eligible marketing communications
To exercise a privacy right, contact us at [email protected]. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
To stop text messages, reply STOP. To stop eligible marketing emails, use the unsubscribe link in the message or contact us.
10. Children’s Privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, contact us so that we can investigate and, where appropriate, delete it.
11. International Processing
ClientFlow Automation and its service providers may process or store information in the United States and other countries. These locations may have privacy laws that differ from those in your jurisdiction.
Where required, we take reasonable steps to use appropriate safeguards for international transfers and processing.
12. Third-Party Websites and Services
Our website may link to third-party websites or services, including calendar, video-meeting, and social-media services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
We encourage you to review the privacy policy of any third-party service you use.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, practices, technology, or legal obligations.
The revised policy will be posted on this page with a new effective date. Your continued use of the website after an update is subject to the revised policy.
14. Contact Us
For questions, privacy requests, or text-message assistance, contact:
PAPAYO INVESTMENTS LLC
Doing business as ClientFlow Automation
Email: [email protected]
Telephone: +1 844-629-1515
Website: clientflowautomation.com